Google Deletion Policy

Maine Savings Federal Credit Union Google Account Deletion Policy

The Google Play Store requires that Maine Savings Federal Credit Union provides its members the ability to request the deletion of their digital banking accounts and any associated data. As a financial institution, Maine Savings retains certain historical data as necessary to comply with regulatory requirements, even after account deletion, to ensure fraud prevention and meet legal data retention standards.

How to Delete Your Digital Banking Account

If you wish to delete your digital banking account, please notify us by one of the following methods:

When you close your Maine Savings membership account, your digital banking profile will be deleted in the next system update.

What Happens When You Request Deletion of Your Digital Banking Account

Upon your request to delete your digital banking account, the following will take place:

  • Digital Banking Profile: Your digital banking profile will be permanently deleted, which will end access to online and mobile banking. You’ll need to re-enroll to access digital banking services if your membership remains active.
  • App Data: Username associations with your financial accounts, personal information, and app settings will be removed.
  • Alerts & Preferences: Any configured alert preferences will be deleted.
  • Scheduled Payments: All scheduled one-time and recurring bill payments will be canceled.
  • Recurring Transfers: Scheduled one-time and recurring transfers will be terminated.
  • eStatements: Accounts enrolled in electronic statements will revert to paper delivery.

Data Retention and Privacy

Certain information will be retained temporarily in Maine Savings’ internal system to prevent fraud, comply with regulatory requirements, and support audit obligations, as outlined below:

  • Personal Information: Identifying details like name, email, and phone number will be held temporarily for security purposes.
  • Transaction History: Records of transactions conducted via digital banking will be retained temporarily to ensure fraud prevention and regulatory compliance.
  • App Usage Data: Usage data related to your interactions within the digital banking app will be stored temporarily for security and compliance purposes.

For more information about our privacy practices, please refer to our Privacy Policy.