Utility Scams

In this one, you typically get a call, email or text saying your account is past due and you must pay immediately, or they will cut off your power.  Another tactic is the “utility” claiming you overpaid your bill, and they request your bank account information to issue a refund. Utility scammers can also show up at your door after a power outage or severe storm offering to get your power back on for a fee.

Utility companies typically don’t do business this way. Any unusual communication from your utility should raise a flag. Disengage and contact your provider at a number you know to be legitimate (off of a recent statement, for example). Chances are you’ll learn that there is no problem to address.

Be a fraud fighter!  If you can spot a scam, you can stop a scam.

The AARP Fraud Watch Network is a free resource for all. Learn how to proactively spot scams or get guidance if you’ve been targeted. Visit www.aarp.org/fraudwatchnetwork or call our dedicated helpline to speak to a fraud specialist at 1-877-908-3360.